why does my alexa keep stopping playing the radio

WebPlayback stops unexpectedly: If SiriusXM stops playing on your Alexa device, please ensure your login is not currently being used in another location. On that screen, youll see devices available for you to connect to via Bluetooth. Amazon Echo Alarm Is Unreliable (Its Too Quiet Or Doesnt Go Off! There appears to be a glitch with Alexa that means it will only play a BBC radio station if you do so through BBC Sounds. For Android users, youll go to the Google Play Store. Why does Alexa stop playing music on my device? Unrestricted: The app will be permitted to run in the background without any restrictions. Alexas abilities range from turning on the lights to ordering pizza, but one of her most commonly used functions is playing music. Being the Alexa app is the brains behind the Echo, its important to check on any updates that the Alexa app may need. But, how long will Alexa play music before turning off? A connection via Bluetooth or an aux cable evades the issue of interrupted music with Spotify and Amazon Music. The more obstructions in the way, the harder it will be for the signal to get through. Bluetooth has an average range of 30 feet. So, whats causing this issue and how can you fix it? Even dishwashers, air conditioning vents, or stereos can cause minor problems. They may be experiencing issues that only a fresh install may fix. But with aux cords available in lengths of even 12 feet, its definitely a viable option! |, Mobile/Tablet app California Consumer Privacy Act | I have just tried again to get it to play that radio station via voice command and it did. If youre not sure whether your Alexa device can play sleep sounds all night, check the devices user manual or contact the manufacturer. I have a multi speaker setup (PlayBase, Sub, two Sonos Ones). Update, Audio intentionally distorted in episode nine of The Whisperer in Darkness, Mobile/Tablet app (and many of them will also play your Bluetooth phone, same as the speakers). If yes, then please log out of the other accounts and then complete step 2.1 again; A poor Wi-Fi signal makes it hard for your Echo to connect to the internet where its retrieving your music. When you stream music via the Alexa app, you control songs and volume via the app or your Echo. All my devices connect back fine except my echos. There are a few possible reasons your Echo could be losing connection, and the most common issue is with the Wi-Fi. Please check your device settings to ensure Wi-Fi stays enabled. In the meantime, if you say Alexa, play BBC Sounds, she will then ask what you would like to hear. You would simply go into your Devices Settings, then to Bluetooth. However, 2.4 GHz performs better for devices separated from the router by walls or other obstacles. We'll send you an e-mail with instructions to reset your password. You have finished setting up your brand new Amazon Echo, and youre eager to issue your first voice command to Alexa, Amazons voice control system. TuneIn in the UK is now geoblocking the majority of radio stations based outside the country. In order to determine the root of the issue, its important to troubleshoot your Echo. The Entertainment section is where youll find your recently played music, as well as other options for music and podcasts. If at all feasible, move your device closer to the router, or think about purchasing a Wi-Fi Wi-Fi Wi-Fi routers using the 2.4 GHz band may have an indoor range of up to 150 feet and an Save my name, email, and website in this browser for the next time I comment. If youre still experiencing problems, you can unpair and re-pair your Bluetooth devices. Your only other option would be to use your mobile device with your Echo via Bluetooth. If thats the case, its probably the Echo that doesnt connect. Another possibility is that the Echos microphone is experiencing interference. The problem is that it stops after one song. You can access all of these sleep sounds by saying, "Alexa, play sleep sounds" or "Alexa, play nature sounds.". Keep in mind that router signals spread horizontally and downward from the source, so the higher you move the Echo and the router, the better. There are also a number of instrumental tracks and meditation sounds that can help you fall asleep. Next, ensure your internet On the next screen, youll see the network youre currently connected to, as well as other available networks. If theres a multitude of devices connected to your network, your Wi-Fi will probably be unable to keep the pace. Select your Amazon device, then Language, and ensure UK English is the set language. Once youve done that, you can then ask Alexa to play your favourite radio station by saying something like, "Alexa, play BBC Radio 1.". Head to Amazon's website for full WebYou might want to run a diagnostic on your Wi-Fi - sounds like your connection keeps dropping. This can result in anything from distorted music, to your favorite song cutting out midway through. This is the most likely explanation for why Alexa might suddenly stop playing music. If not, perhaps your Wi-Fi is the problem and not the Echo, in which case you should focus your efforts on fixing the Internet connection. Do not hesitate to contact Amazon customer service. Or even more frustrating, what if the device is continuously disconnecting and reconnecting? These are not stubborn problems, and the following steps will guide you on the same. Contact Us | Privacy Policy | TOS | All Rights Reserved. That way, youll reduce interference from other devices while increasing the connection and range at the same time. My Echo plus worked flawlessly for a couple of years. Why is the volume so low when listening via my Amazon HD8 device? Other times it plays up to 50 songs on my list, but it always gets to Alexa saying " having problem playing pandora lisit". This functions much like Bluetooth does, except that youll be using a wired connection versus a wireless one. If I check the app I can see the station and when I click it it plays.it drives my wife crazy! 6 Common Music Streaming Problems and How To Fix Them, Echo Show Song Lyrics Not Showing Or Being Really Buggy, Newsletter (14th Dec 22): Eufy Caught Lying (Apparently? Some users describe this issue as being specific to certain music streaming services. With an Echo Show, you can simply use the Great suggestionshowever my Echo dot does not have the LED light indicator for WIFI strength that you referred to?? It seems @alexa99 is having problems playing BBC radio stations and rather than just saying "Alexa, Play Radio 6" you now need to say "Alexa, ask BBC Sounds to play Radio 6". You can ask her to play a song, a station, or a playlist. The first is through the Alexa app. On the bottom of the Echo, theres a power LED that serves as a Wi-Fi indicator. If the light is white, you are connected, and if its orange, theres no Wi-Fi connection. Like any other customer service, they will probably test your patience by politely asking you to repeat all the steps youve already taken. However, in general, Alexa will play the radio all day if you want her to. If youd like to join in, please sign in or register. If the Bluetooth device is displayed as a Open the Alexa app and hit Settings. If I ask it to resume, it starts from the first song again. You can stop your Alexa from turning OFF randomly by ensuring your Alexa-enabled device is within the desired Wi-Fi range, and your Echo is connected securely to the internet. You should also check the Wi-Fi password and try to restart the modem and router. You can also do a factory reset. These problems can be easily fixed in the following manner. We are aware of this and working on it. Im a software developer whose interested in gadgets, homes and DIY, so I have loved seeing smart homes (and home automation) become increasingly popular over the years. More often than not iHeartRadio loses connection because there is an issue with your Internet connection. With the classic Echo Dot, you can simply say, Alexa, next song.. Go to the Amazon Music app, tap, and hold the app icon. Here on Smart Home Point, she shares her knowledge with the world in hopes itll help you create and maintain your smart home. Your email address will not be published. Go to the Search bar, and hit the Alexa Skills category. Where I was trying to play iHeartRadio and it was dropping. You can also ask Alexa to play music from a specific artist or album. I tried that and several other ways of saying it. In the worst case, you might need to buy a new Echo or ask Amazon for a replacement, if it is still under warranty. However, this range can be affected by obstructions. Unfortunately, when you open up the Alexa app on your phone, youll But dont worry, as connectivity issues are pervasive with these devices. Please use the Sonos app. You can ask her to play music from a certain genre, artist, or album. WebThese are three likely reasons this is happening: 1.) Always losing connection, getting that red ring saying its having a problem whereas my 1st gen Echo has been flawless. 2.) Then turn on the Wi-Fi on the other devices. ), & Other Smart Home Updates, Ring Device Health Says That Voltage Is Too High (Danger!), 11 Reasons Why Smart Thermostats Are Pointless, How To Tell If Someone Is Watching The Wyze Cam Live Feed. To see whether your app needs an update, youll need to go into your respective app store. This option is great if you want to have all the controls at your fingertips and have a wider range of music selections. But with some troubleshooting, you can get back on track to listening to your music, sans problems. Spotify, and to a lesser extent, Amazon Music are two of the main culprits. I've just played it by finding it via Tune-In in the Alexa app. Then one day it went offline and nothing i did resolved this. She will start playing the songs in the playlist and will continue to play them until the playlist is finished. WebOpen Settings, and then tap Apps. You can also stream music to your Amazon Echo via Bluetooth. If that doesnt work, go down the list until the problem is solved. a relatively easy fix. Simply say, Alexa, pair for it to become visible to the device youre trying to connect from. Finally, ask Alexa to play the playlist for you. December 29, 2022. Choose from one of the available options. First, if you have your device set to turn off after a certain period of inactivity, Alexa will turn off the music. You can then say, Alexa, ask BBC Sounds to play Radio 1, for example, and listen to BBC stations through your smart speaker as normal. Do the same with your modem and router, and turn off the Wi-Fi on all connected devices. Playback stops unexpectedly: If SiriusXM stops playing on your Alexa device, please ensure your login is not currently being used in another location. The most recent device to be logged in will be the one that is able to play SiriusXM online. Your username and password can be used on more than one device - but only on one device at a time. Poor wi-fi connection? Generally, most Alexa devices are capable of playing sleep sounds overnight. It would also make the Echo a lot more accessible from all parts of your home. This is one of the most common reasons that your Echo has to keep buffering your music, or it stops altogether. Theres no definitive answer to this question since it depends on how youve configured your Alexa device and which radio stations you listen to.

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