royalton resorts cancellation policy

From continued enforcement of basic hygiene practices to implementing new and updated protocols to protect our employees and guests from the spread of harmful pathogens and germs, our hotel teams are trained and empowered to keep safe, take care, and be smart while delivering Safety-Assured Vacation experiences to guests. Please carefully review the applicable cancellation policies of your booking. Book your luxury getaway at Royalton direct. You want a travel credit card that prioritizes whats important to you. Our modern and luxurious, all-inclusive Caribbean resort offers endless opportunities to create new memories together, whether splashing at the water park, sharing a spa day, dining at any of our elegant restaurants, or just lounging by the beach and pools. This exclusive resort-within-a-resort offers the ultimate All-In Luxury getaway with exclusive amenities and facilities just for Hideaway guests. The alluring nights on its terraces and the whimsical breeze from the broad stretch of Malecn will be accomplices to your enjoyment of the city at Royalton Habana. To safeguard the well-being of both guests and employees, we have reinforced our cleanliness standards, adhering to guidelines set by the World Health Organization (WHO) and the Center for Disease Control (CDC). A Marriott Bonvoy points refund may be issued for a stay that is less than the number of days on the Redemption Award, but the Member must inform the All-Inclusive Resort's front desk in advance of the early check-out time in order for the Marriott Bonvoy Points refund to be returned to the Member's account. Why leave the comfort of your room when you can have the finest cuisine delivered any time, day or night? The charge for each person is mandatory, as it covers the inclusions when staying at Royalton Luxury Resorts. Re: Royalton Riviera Cancellation Policy - HELP 4 years ago Save Since you booked through Expedia, you have to deal with Expedia with respect to any changes to your reservation. Unwind by one of the sparkling pools offering attentive wait service or treat yourself to a pampering treatment at the Royal Spa. Yes, our destination teams will be happy to assist you in organizing details for any special occasion. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Get more smart money moves straight to your inbox. If theres a chance youll cancel, its worth the upcharge for that option. To receive the correct pricing when making a reservation, please enter the correct number of children and the ages they will be at the time of check-in. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort No, redeeming Points towards the room folio charges is not available at Royalton Luxury Resort. Royalton Luxury Resorts - Delta Air Lines Instead, the hotels individual cancellation policy thats in place at the time of booking will apply. HOTEL COVID INFORMATION | Travel News Overlooking two white-sand beaches in Tamarind Bay, Royalton Grenada Resort & Spa is the perfect destination for your next luxurious beach vacation with something for everyone to enjoy. Never miss a sporting event while on vacation. Our friends from Nexus Tours can provide you with the transportation service from any of our Royalton destinations. Where can I find maps of Puerto Morelos businesses and resorts, Top $150 or less things to do in and around Puerto Morelos, Airport info , online entry forms, and transfers to your resort, Browse all 27,838 Puerto Morelos topics . The price for extra persons can be found in the Summary of Charges during the booking process. Higher room categories are not eligible for Points redemption. Best car rental flying into Cancun and driving to PM for 6 n, Price of trip to Isla Mujeres from Excellence Riviera Cancun, Now Jade Riviera Maya vs Now Sapphire Riviera Maya, Ceiba del Mar to become Desire Pearl Resort, Excellence Playa Mujeres vs Excellence Riviera Cancun. Concerned about coronavirus? Overlooking a pristine white-sand beach, Royalton Cayo Santa Maria combines Cubas charming culture with the exceptional service and incredible attention to detail that Royalton is famous for. Royalton Riviera Cancun Resort & Casino is a modern all-inclusive resort offering stylish getaways and All-In Luxury vacation experiences in beautiful Riviera Maya. PLEASE NOTE THAT YOU ARE BOUND BY EXPEDIA'S TERMS AND CONDITIONS, which may not be the same as the hotel's. Royalton White Sands Montego Bay offers All-In Luxury getaways with personalized service and lavish amenities for the ultimate Jamaican getaway. Make memories to treasure for a lifetime with an all-inclusive, luxury getaway to beautiful Punta Cana. Please Note: Only bookings made on the Marriott Bonvoy Mobile App, theMarriott.comwebsite orthrough one of theMarriott Global Reservations offices, will appear in your Marriott Bonvoy Account profile or in the Marriott Bonvoy App. Perfect for families, couples and groups, you can look forward to Royaltons signature All-In Luxury vacation experience with reservation-free gourmet dining and entertainment for all ages including an on-site splash park and lazy river. Cancellation policy: 48-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable . Soak up the sun by the private pool and beach area with convenient wait service and dine al fresco at the Ocean Point Bistro, the exclusive Hideaway restaurant serving fine French cuisine. Cookies Policy Cookies preferences Decline Accept and navigate Cookies preferences. Enjoy the privilege of your own private suite in our exclusive Chairmans accommodations, fully outfitted for living, dining, celebrating, and indulging in lifes most precious moments during your travels. This benefit is subject to availability on the day of arrival and is limited to the Member's personal guest room, at no additional charge. Now, its standard cancellation policy applies to nonrefundable bookings. In accordance with international health standards, including the Centers for Disease Control (CDC), World Health Organization (WHO), local and national Ministries of Health in each of the countries we operate, a Safety-Assurance Team is in position to ensure the strict adherence of all guidelines and comprehensive implementation of sanitation, physical distancing, and cleaning protocols to protect guests and employees alike. Find a Royalton Chic cancellation policy that works for you. Unfortunately, as you've already discovered, Expedia's customer service leaves something to be desired. We have updated our room service process to ensure safe and distant delivery while maintaining our promise of excellent service. TravelJoy Do not sell or share my personal information. To encourage physical distancing behaviors, the furniture will be rearranged in common areas, including restaurants, theaters, pool areas, beaches and lobbies to ensure a safe distance between guests. Minimal contact with hotel personnel and other guests. Senior Writer | Travel rewards, point and mile valuation, data analysis. NerdWallet answers questions about travel, finances. Pre-qualified offers are not binding. . Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. Free change policies don't apply to the difference in cost between two reservations. Theres also a Best Flexible Rate, which allows you to change or cancel your reservation 24 hours in advance and in some cases up to 6 p.m. local hotel time on the day of arrival, depending on the hotel. Royalton Luxury Resorts has updated its booking policies as a result of the COVID-19 (coronavirus) pandemic. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Coronavirus Hotel and Vacation Rental Cancellation and Change Policies: Updates. Award Redemption Stays at All-Inclusive hotels cover the cost of the All-Inclusive Package for up to two guests, which includes, but is not limited to: Standard food and beverage, for up to two people. StartingJanuary 1, 2022, guests returning to their home countries who are required to present a negative COVID-19 test have access to RT-PCR and viral antigen testing on the property at an added cost. On the assumption that this is Expedia's policy (and you've already stated that you're OK with paying the one night penalty), my suggestion would be that you try contacting Expedia again and explain the situation again. Guarantee Policy: Deposit will be applied at the time of booking as a guarantee. Further changes will be implemented including the removal of all unnecessary items on tables to avoid cross-contamination, elimination of physical menus and physical distancing guidelines at pool bars using signage and supervision to ensure a safe and sanitary environment is upheld. Enjoy ultimate fun in the sun at one of the largest water parks in the Caribbean just steps from your front door or have a blast trying out family-friendly activities like VR Gaming and the Escape Room. For nearly 10 years, we have delivered exceptional vacation experiences to our guests, anticipating their needs and ensuring that when they stay at Blue Diamond property, they will be cared for like part of our family. Special requests are not guaranteed and are subject to availability upon arrival. Our signature All-In Luxury. Set in beautiful Montego Bay, Royalton Blue Waters Montego Bay Resort is ideal for family-friendly getaways in the tropics. previously offered a flexible booking policy on new and existing bookings, but the chain has not extended this policy. Before You Arrive -Royalton Negril, An Autograph Collection All Set along a private beach overlooking the sparkling waters of Deep Bay, Royalton Antigua Resort & Casino offers world-class all-inclusive getaways in a breathtaking tropical setting. Guests aged 13 to 17 years old, at the time of check-in, are considered a teenager and will have teen pricing. Rooms booked at a group rate as part of an event, meeting, coverence or organized tour are non-qualifying rates and ineligible to receive Marriott Bonvoy Points. How can I help the children of Puerto Morelos and give back something to the village? Nestled on a breathtaking beach and just steps from vibrant downtown Cancun, the adults-only Royalton CHIC Cancun Resort offers exclusive All-In Luxury vacations. Start each day comfortably refreshed in anticipation of the adventures to come. Sally French is a travel rewards expert who joined NerdWallet in 2020. Located in Five Islands Village, 1.2 mi from Eden Beach, Royalton Antigua Resort and Spa - All Inclusive features accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. In order to secure a specific room location, we invite you to use our, Yes, some multi-room suites can only be booked at, If you encounter either of these two booking conditions above, be assured that booking via the. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Sally French is a reporter for NerdWallet. Our Sports Event Guarantee ensures you can cheer on every major international match from SCORE Sports Bar while dining on traditional pub food and celebrating with premium drinks. From exhilarating experiences and adventures to purely relaxing moments, our modern all-ages resorts ensure you enjoy the very best of our tropical locales the way youve always dreamed. Upgrade to Diamond Club for elevated accommodations, services, and amenities. Royalton CHIC Punta Cana Resort & Casino is the ultimate destination for social vacations, whether youre planning a getaway with friends, a bachelor/bachelorette party or a romantic retreat with your special someone. All financial products, shopping products and services are presented without warranty. Her work has been published in The Wall Street Journal, The New York Times and The Washington Post. Please include a note or special request during the booking process. Spend your days soaking up the sun by one of the two beaches or trying out a range of resort-offered water sports like snorkeling, kayaking and sailing on the sparkling waters of the bay. For any additional inquiries about our Safety-Assured Vacations or on-site COVID-19 viral testing, pleasecontact the resortdirectly. Yes, Royalton Resorts properties offer Single Occupancy Rates. Refused to let us cancel trip in violation of their own policy This European Plan city hotel combines modernism and luxury dcor with the most spectacular views of the sea. Yes, Marriott Gift Cards can be used for payment at participating All-Inclusive by Marriott Bonvoy properties. Its policy suggests that those hoping to cancel bookings should "contact the property owner or manager to discuss their cancellation and refund policies.". I just don't understand why they couldn't cancel my reservation and then just re-book me immediately for the shorter stay. Soak up the sun on the famous shores of Bavaro Beach and enjoy exciting activities like Royalton Fit classes and non-motorized water sports. In a dedicated effort to providing a seamless travel experience to any of our resorts throughout the Caribbean, we would like to share new details regarding on-site testing at all Royalton Luxury Resort properties. Unfortunately, as you've already discovered, Expedia's customer service leaves something to be desired. Royalton Hicacos brings guests an authentic oceanfront vacation experience with thatched roof buildings and a property of bridges, small fountains, and mature greenery. In contrast, the Super Strict 60 Days means you must cancel at least 60 days before check-in. Resort FAQs - Royalton Grenada | All-Inclusive by Marriott Our culinary team is pleased to prepare a variety of dishes, from breakfast and coffee to lunch and light bites, and elegant dinners and late-night snacks. Royalton Riviera Cancellation Policy - HELP, Re: Royalton Riviera Cancellation Policy - HELP, Get answers to your questions about Puerto Morelos. The air-conditioned rooms offer satellite TV, minibar and a coffee maker. Read more. Or did you talk to a reservations centre in USA? 352 rooms and suites and upgrade to the exclusive Diamond Club for premium lounges, butler services, and more. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov, World Health Organizationwww.who.intand your vacation destination tourism board. Upgrade to Diamond Club for elevated accommodations, services, and amenities. This is the version of our website addressed to speakers of English in the United States. Why leave the comfort of your room when you can have the finest cuisine delivered any time, day or night? I took it all way up to a supervisor, but she explained again and again that they were sold out and therefore could not shorten the stay. We uphold our employees to the highest standards of health and safety. Other adventures have included hiking 25 miles in one day through Italy's Cinque Terre and climbing the 1,260 steps to Tiger Cave Temple in Krabi, Thailand. Hotel and Vacation Rental Cancellation Policies - NerdWallet I'm at the end of my rope with this hotel. Cancellation policies are presented at the time of booking and are included in your booking confirmation. In response to the COVID-19 pandemic, many hotel and vacation rental brands adjusted their flexible change and cancellation policies, similar to those offered by airlines. 2023 Royalton Punta Cana. Allow us to tailor a private open-air dinner especially for you. Travelers are subject to not only the cancellation policy of each specific hotel, but also the specific type of rate that's booked. Hideaway at Royalton Riviera Cancun provides All-In Luxury vacations exclusively for guests aged 18+ with an intimate ambiance. Royalton Luxury Resorts offers upscale, all-inclusive resorts in breathtaking tropical destinations like Cancun, Punta Cana, Jamaica, Cuba, and more! However, this does not influence our evaluations. Bookings for all destinations (except Cuba). Theres a reason friends and families visit our properties year after year. Welcome to the Royalton Luxury Resorts Travel Professionals Page. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Learn more: How to find the best travel insurance. Royalton Blue Waters Hotel offers an unique accommodation in a busy area of Montego Bay. His work has been featured by The Associated Press, The Points Guy and Fast Company. Marriott initially introduced a broad, generous change/cancellation policy on all new and existing bookings, then tightened it by adding some limitations. The -Inclusive Experience includes the following items in the rate: The -Inclusive Experience also includes lively entertainment during the day and evenings in several common areas of the resort to entertain guests of all ages. Royalton Luxury Resorts - All Inclusive Vacation - Vacation Express All Hilton hotels offer flexible booking options with free changes and cancellations. Royalton Chic Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is located in the very heart of Cancun, 24 minutes' drive from Isla Mujeres airport. If you are attending a convention or group meeting and are individually paying for your room, and your room was booked at a qualifying rate, you will be eligible to receive Points and Elite Night Credits for the stay, as long as your Bonvoy number was given at check-in. Vrbo allows its hosts to create custom policies, so you should always read the fine print on each listing before booking. Royalton Fit: a modern fitness center with instructor-led classes, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Lush, tropical surroundings and the sound of ocean waves are the backdrop to every day and night spent in any of our 840 luxurious suites, all featuring a signature DreamBed. Our All-In Luxury experiences and exceptional locations make our resorts award-winning traditions for everyone to enjoy. I did contact Expedia only, and Expedia's policy on the reservation clearly says the reservation can be changed, and the change fee would be one night's stay as long as it's done before June 11. This influences which products we write about and where and how the product appears on a page. If you are a travel agent making a booking for any of our destinations (with the exception of Cuba) and have an IATA number, please enter the number during the booking process when you select a Royalton resort in order to receive commission. If youre willing to reschedule your trip, all bookings made directly with IHG can be changed without charge prior to the hotels change deadline, but the catch is that deadlines vary by hotel. As we prepare to welcome back guests to our award-winning resorts, we would like to share with your our enhanced health, safety, and cleanliness protocols. All Rights Reserved. With respect to the cancellation policy you mentioned "I can cancel or make changes to my reservation and pay a fee of one night's stay", you do not state whether this is Expedia's policy or the hotel's. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Hyatt has offered flexible bookings throughout the pandemic, including its current policy which covers all new bookings for travel through mid-2021. Unforgettable experiences where every day is filled with adventure and each night is alive with entertainment this is only the beginning of what you can expect from a family getaway in our modern, luxurious all-inclusive resort in the Riviera Maya, located only 15 minutes from Cancun International Airport. It's crazy, I've never experienced anything like this with Expedia. For Marriott Bonvoy Award Redemption Stays: Please enter the correct number of children and the ages they will be at the time of check-in when making a reservation, to receive the correct pricing. However, Expedia says the hotel is sold out, so they had to call the hotel and make the change. Additionally, most hotels allow you to change or cancel up to 24 hours before your arrival day. The all-inclusive Hideaway at Royalton Punta Cana is an adults-only resort-within-a-resort, offering a sophisticated vacation experience in one of the Caribbeans top beach destination. 2023 Royalton Resorts. Resort Map Awards and Recognitions Enjoy Royaltons signature All-In Luxury concept throughout your stay with exclusive Hideaway facilities and amenities. Marriott Bonvoy Members must inform any All-Inclusive by Marriott Bonvoy Resort of the correct number of guests for each reservation at such All-Inclusive Resort, including any extra persons beyond the first and second guest, and the correct ages of any children for each such reservation. We are working with our tour operator partners to maintain maximum flexibility. All indoor guest facilities will have reduced guest capacities to maintain a safe and enjoyable environment for both guests and employees. So how do we make money? Theres a reason friends and families visit our properties year after year. All Rights Reserved. Travel Professionals | Royalton Resorts Streamlined check-in and check-out. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. He has spoken about travel rewards at CardCon, the Altitude conference and AwardWallet's "Award Travel 101" podcast. She previously wrote about travel and credit cards for The New York Times and its sibling site, Wirecutter. For any additional questions or concerns, our team will be happy to assist you. Our culinary team is pleased to prepare a variety of dishes, from breakfast and coffee to lunch and light bites, to elegant dinners and late-night snacks. Complimentary Enhanced Room Upgrade is for Gold Elite Members and higher. Analytical cookies . Marriott Bonvoy qualifying rates booked on royaltonresorts.com are eligible to earn Points for your stay and receive Membership tier benefits. Cancellation & Change Policy Terms & Conditions Travelers who cancel a trip less than 31 days before departure will receive a credit in the form of a Delta Vacations travel certificate (voucher) for the residual package cost if canceled, less any applicable cancellation fees. has offered flexible bookings throughout the pandemic, including its current policy which covers all new bookings for travel through mid-2021. The finest experiences and elevated luxuries are yours to share when you upgrade to Diamond Club. Whether youre planning a romantic retreat or a getaway with friends, you can look forward to elegant adults only vacations at Hideaway at Royalton Saint Lucia. The hotel says they can't, because they are sold out. Changes to reservations will be accepted up to 24 hours of arrival time without penalty. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Royalton Riviera Cancun | All-Inclusive Luxury Resort Outside of work, she loves fitness, and she competes in both powerlifting and weightlifting (she can deadlift more than triple bodyweight). Walking down the beach at night in Puerto Morelos. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club. Safeguarding that our promise goes beyond our doors, we have put in place different agreements with our various suppliers and partners to ensure they operate following new regulations for the products or services which they provide. Some of the new procedures that we are implementing include, but are not limited to, the following: Our resorts common areas come with a 360 Clean Approach, meaning that pools, beaches, restaurants, bars, entertainment facilities, lobbies, elevators, hallways and other shared spaces around the resort will be cleaned frequently. I am traveling alone. Treat your loved ones to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. Our fitness center equipment and spa facilities will be sanitized after each use; as well as all general transportation units like golf carts and luggage carrier trolleys. Lush, tropical surroundings and the sound of ocean waves are the backdrop to every day and night spent in any of our 840 luxurious suites, all featuring a signature DreamBed, rain shower, high-speed Wi-Fi, and a balcony or terrace. Rekindle your most important bonds in this Adults-Only (ages 18+) All-Inclusive haven where swaying palm trees, a quiet private islet, and endless sunsets across the horizon set the scene in Montego Bay. By heightening our industry-leading sanitation practices, we will continue to ensure safe, relaxing and luxurious Safety-Assured Vacation for all our valued guests. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92389094', '');}, 'log_autolink_impression');Royalton, there are dozens of other properties to choose from. To ensure your peace of mind and to provide clarity to help you make informed travel decisions, we have put in place an additional support channel. Kids will have a blast at the on-site water park while the whole family can float along the lazy river, soak up the sun on the resorts private island and indulge in gourmet dining at the on-site restaurants. Never miss a sporting event while on vacation. The hotel reserves the right, at its discretion, to modify the room rate a guest must pay for a reservation to reflect the correct guest count, including children and their ages at the time of check-in for such reservation. If your reservation was made via the Marriott Bonvoy Mobile App, on. All Rights Reserved. All-Inclusive stays are priced per person/per night. This page is designed exclusively for hotel partners and travel professionals to improve your booking experience making it more secure, rewarding and stress-free. Please contact your group representative for assistance. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. All Rights Reserved. Guests must adhere to the cancellation terms of each individual listing, which are set by the listings owner. 2023 Royalton White Sands. Vacation rental brand Vrbo is an Airbnb alternative that does not have any clear cancellation policy specific to COVID-19; instead, it punted the responsibility to its hosts. Blue Diamond Hotels and Resorts Inc. All rights reserved. This deposit is refundable if canceled outside of the cancellation policy. . Arrival Transfer: From the airport to the Royalton resort - Tripadvisor As their remaining room allocation is sold out, that is proving problematic. The following arenotincluded in the rate but can be arranged and purchased while you are at the resort (where available). Are the extra person charges the same for children, teens and adults? Royalton Grenada is located on the beach. As a valuable member of our travel family, the well-being and safety of our guests and employees always come first. Some activities include fitness and sports activities, games for children (at family-friendly resorts) and live music, among others. Bathing suits, wet clothes, or cut-off shirts/shorts. Across every area of our resorts and at all contact points, sanitation and safety will be the priority. Marriott Gift Cards may be available for Marriott Bonvoy point redemption at. Royalton Luxury Resorts - Book & SAVE On All-Inclusive Royalton Resorts Our Sports Event Guarantee ensures you can cheer on every major international match from our sports bars while dining on traditional pub food and celebrating with premium drinks. Since you booked through Expedia, you have to deal with Expedia with respect to any changes to your reservation. Royalton Luxury Resorts - Blue Diamond Resorts

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