usps consumer affairs email address

eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? Email: USPS Customer Service Call: 1-800-ASK-USPS (1-800-275-8777) Hours of Operation Monday - Friday 8 AM - 8:30 PM ET Saturday 8 AM - 6 PM ET Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) - TTY Access for Deaf & Hard of Hearing Get email updates on the latest OIG news. PO Box 51234. 1-800-610-8734 case information Saturday 7 AM 6 PM ET, Comparing International Shipping Services, First-Class Package International Service. 4) Postal Headquarters Consumer and Industry Affairs: Finally, you can go right to the top. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Find the best way to get help and connect with USPS. This infographic illustrates the options, with links and contact information below. Complaints about consumer products and services | USAGov For answers to frequently asked questions and customer service help: click here. Email: george.r.kippenhan@usps.gov. Fill out a short form or get tips to fix some of the most common issues right from your computer. Something should be done and they need to be held accountable. Postal Service complaint Find out how to file a complaint with the U.S. Niles Post Office - Local Branch 6977 W Oakton St. Niles, IL 60714-9998 Phone: 847-967-8852 CONSUMER AFFAIRS - UNITED STATES POSTAL SERVICE 433 W Harrison ST. Ste 4010 Chicago, IL 60699-9876 Phone: 1-800-ASK-USPS Fax: 312-983-8422 More resources click here Post will do nothing but give a run around because THEY lost package. Postal facilities are closed on federal holidays. Postal Bulletin 22225 > I have gone to post office continuously to see if locks were changed and my keys available. I look at the reviews online and it seems as though a lot of people are experiencing this, by having there packages stolen by the ************ at this location. I am not judging people. Monday - Friday 8 AM - 8:30 PM ET. Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. Hours of Operation USPS Shipping Reviews: What To Know | ConsumerAffairs Find the "TRS Telephone Numbers" section to get the specific number you need. To contact the OIG, please call 1-888-877-7644, email hotline@uspsoig.gov , visit USPS OIG Contact Form , or mail 1735 N Lynn Street, Arlington, VA 22209-2020. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Use their online contact form. Copyright 2023 by United States Postal Service Office of Inspector General, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. April 5, 2023. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The Technical Support team can help when a website application or form doesn't work properly. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. references If problems occur, they are in the best position to investigate the issue and fix the problem. This occurs when an employee with authority takes or fails to take, or threatens to take, a personnel action against another employee because such employee made a protected disclosure. Consumer Affairs Mail Service Updates Site Now Called USPS Service Alerts. USPS Customer Service District Offices - postalwork.net How do I email a complaint to USPS? - EasyRelocated Respond to your customers for free.. If you have trouble using one of the following, please give us a call. Call with questions about stamps or orders placed online through The Postal Store. Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) -. If youd like to speak with a representative about another issue with your package, please call us. Please note that tool is to find a local office. Detroit, MI 48233-9501. For the East Texas area, that office is located in Coppell near Dallas. Instagram. Contact PostalOne! When they in fact did not. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation Find out how to file a complaint with the U.S. Consumer product and service complaints. Twitter. Email: USPS Customer Service. Find the "TRS Telephone Numbers" section to get the specific number you need. ), please enter the number below GBPCC Industry Contact: Timothy O'Connell. USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Another option is to file a complaint with the Postal Service Consumer Affairs Office. If you still need more help, see the contact information for technical support, Postal Store orders, and more. APPEALING A POST OFFICE CLOSURE Lost or undelivered mail? Here are the steps you can take Postal Service guide to mailing services: click here. In addition, call center employees create an electronic record of service issues so that they can document the assistance that you receive. Hours of Operation 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Learn where to complain about a postal employee or facility. However, there is obviously another link in the **** chain that does not care and is allowing this bad behavior to continue. . . I further understand that information provided anonymously may be referred to another agency if the matter is not under the OIGs jurisdiction or control. e-mail us: postalone@email.usps.gov Call us: (800) 522-9085 Or write to us: PostalOne! 475 L Enfant Plaza SW For more information on whistleblower retaliation go toWhistleblower Retaliation FAQ. For more details and a full list of services, go to FCC Telecommunications Relay Services. eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? Mail Service Updates on usps.com now has a new look and a new name USPS Service Alerts.. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. This last time it was marked that they hand delivered it to me (what are my locked apt mail box for then?) They are literally right in front of the mailboxes and they are available. Fill out a short form or get tips to fix some of the most common issues right from your computer. Select your state or territory from the alphabetical listing. But some circumstances warrant notifying us here at the OIG, or the U.S. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Emerging and Advanced Technology Promotion Guidebook, Tactile, Sensory and Interactive Promotion Guidebook, Mailers' Technical Advisory Committee (MTAC), MTAC Meeting Agendas, Presentations and Webinars, Membership and Administrative Information, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, PCC Postal Administrators Award Spreadsheets, National Virtual AIM Meeting- June 4, 2020, National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), For ideas on new or existing Promotions, please fill out, Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. I have complained several times (at least 4 if not 5) times over the last couple years about **** leaving packages outside our gate where they can be seen and stolen, something that happens frequently in my neighborhood. The .gov means its official. This isn't right and is starting to look like a scheme. Do you need information? There is no reason my package shouldn't have been delivered. Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. Mandatory fields are identified by an asterisk (*). Alert Postal Inspectors to the problem and prevent others from being victimized. Closed Saturdays, Sundays, and Postal Holidays. Email: USPS Customer Service Visit the. I got in my car and found him up another street. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. Select an inquiry type that most closely relates to the complaint or question that you have. Contact Us | USPS Find information on our most convenient and affordable shipping and mailing services. Four complaints and four claims have been filed with the ************* ************** and no one is doing anything about it. Boston MA 02205-1234. Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS Washington, D.C. 20260-0004. To find your local District Consumer Affairs Office, please see USPS Consumer Affairs Office Locator. Please use the Hotline form to report matters involving: Please fill in as much information as possible. Complaints against the government | USAGov Visit the, Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Find the nearest USPS location by city and state or ZIP Code. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Please contact USPS for missing or delayed mail and packages here Email Us | USPS (force.com)Other questions regarding your mail or change of address? 3) Local Postal Consumer and Industry Affairs Office: If you are not satisfied with the help you receive at your local post office, the Postal Service has local District Consumer and Industry Affairs offices nationwide with special personnel who can assist in solving local service problems. Postal Service Information and Contacts | Postal Regulatory Commission i need some one to fix the **** in yuma **. Get contact information, hours, and more. For website-related issues only, contact the webmaster. Resources | PostalPro - USPS USAGov is the official guide to government information and services . Serves as a liaison between customer and field operations to investigate and resolve customer service issues, complaints, inquiries and suggestions in order to increase customer satisfaction and improve customer service. If the document you are seeking is not available in our Document Library, please submit your FOIA request. IPv6 Supplemental Policy My complaint is regarding delivery of my packages.On 9/21/22 at 4:30pm mt, I received a notice from Amazon on my cellphone that **** had a problem with delivering my package. Write or email your complaint to USPS's Consumer Advocate office at: United States Postal Service Office of the Consumer Advocate 475 L' Enfant Plaza SW Washington, D.C. 20260-0004 caresponseteam@usps.gov Customer service issues (such as poor service, wait times, postal vehicle parking/driving complaints, or similar concerns). 19 complaints closed in the last 12 months. Before sharing sensitive information, make sure youre on a federal government site. Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Consumer Affairs Manager Retail Manager Consumer Industry Contact Manager (CIC MGR) . File a complaint through USPIS online about: To comment or complain about a policy change, such as postage rates, contact the Postal Regulatory Commission (PRC). Please contact your local Post Office or USPS Consumer & Industry Contact Office for: If the issue that you are reporting is not within the OIGs jurisdiction or control, we are not able to investigate or review it. Well I already knew that was false but I saw him going through a whole stack of the same letters (these were some kind of legal documents (in large folders) from the city that multiple households received) and that indicates that he was putting the same notices in all those mailboxes, certainly so he didn't have to deliver them to the door.Look. Here are four ways to have your issue addressed by the Postal Service: 1) 1-800-ASK-USPS: Postal call center employees can answer most questions. The 2022 USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. I purchased a home in a community that has a cluster mailbox. At this point it feels like willful disrespect. To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). Learn where to complain about a postal employee or facility. I find it odd that, even after several complaints, they just can't seem to deliver corrections and proper training on this matter. See a list of all upcoming USPS holidays and events. Informed Delivery Support Postal Service in their names, and each one having different responsibilities and jurisdictions, its no wonder people sometimes arent sure where to turn for help with lost, delayed, or damaged mail. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that . NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking. Informed Delivery Support Monday Friday 8 AM 8:30 PM ET i have send emails and reported this to every one i can think of. ConsumerAffairs is a private, non-governmental entity that empowers consumers by providing a forum for their reviews. Consumer Assistance | Postal Regulatory Commission With three agencies that have U.S. They said sender didn't put insurance on it bur why do I need insurance to cover their negligence? Area Consumer Affairs Managers and Customer Service Program - USPS Complaints for USPS-Consumer Affairs Office - Better Business Bureau Postal Service about lost or stolen mail or mail fraud. On the website, you can also file a claim or request a refund for shipping. The Technical Support team can help when a website application or form doesn't work properly. I have bills addressed to me which never arrived at my temporary address. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. Customer Care Center USPS-NCSC 225 N. Humphreys Blvd Ste 501 Memphis, TN 38188-1001 We encourage your questions, comments and feedback, and look forward to . It is now over a month and I am still unable to access my mailbox. If we do not have a number for your local field staffing or customer affairs office listed here send us their direct phone number and we will add it to the list like we did for the Ohio Valley and Kentuckiana Districts. Hours of Operation If you need more help, please send us an email. Learn more about what the Office of Inspector General FOIA Team can help you with. I paid for this on February 17th. They told me it would take 2 weeks to a month. Individuals who are deaf, hard of hearing, deaf-blind, or have . Here are four ways to have your issue addressed by the Postal Service: 1) 1-800-ASK-USPS: Postal call center employees can answer most questions. If you need help with your Informed Delivery service, please email Informed Delivery User Support. Complaints Complaints against the government Consumer product and service complaints . LAST UPDATED: To find your local District Consumer and Industry Affairs Office: click here. BBB is here to help.. U.S. Government USPS-Consumer Affairs Office Complaints Complaints USPS-Consumer Affairs Office U.S. Government View Business profile Need to file a complaint? Email Us | USPS Sitemap, about the prc The instructions include how to register for a Business Customer Gateway (BCG) account, add the IV-MTR service in the BCG, and receive and enter the authorization code. The U.S. To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. Hours of Operation so today the mail man though the box that came in the mail from the truck and did not stop. Accessibility If you still need more help, see the contact information for technical support, Postal Store orders, and more. Whomever you handed my package must've showed id for you to hand them my package and not putting it in the mailbox like you're suppose to. Consumer Affairs Office Locator | PostalPro Main Menu Mailing and Shipping Mailing Intelligent Mail Barcodes (IMb and IMcb) Full-Service Service Type Identifiers (STIDs) eInduction Seamless Acceptance Secure Destruction Enterprise Payment System (EPS) Mailing and Shipping Solutions Center Mailpiece Design Support Shipping We are always home because we work from home. U.S. Post Office | Niles, IL - Official Website Get email updates on the latest OIG news. File a U.S. Postal Service complaint | USAGov Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Saturday 8 AM - 6 PM ET. Today I receive notice that they said they did deliver it right. Federal government websites often end in .gov or .mil. 80 Main St. Westford MA 01886 . Find the best way to get help and connect with USPS. When I mentioned it to the woman escalating my claim she said that was odd and against protocol. USPS Ship through IV-MTR Data Delegation Request Address Quality Solutions Correct and Standardize Your Address List Verify Your Address List Enrich Your Data Stay Compliant with Move Update Undeliverable-as-Addressed (UAA) Mail Statistics COVID-19 Business Mail Info Acceptance of Returned International Mail Entry Facility Contingency Plan

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